Personal pride in delivering high-quality work is the hallmark of legal professionals. But once we get beyond substantively correct legal work, legal professionals rarely know where to begin this effort—or when they’ve done enough to call the effort complete.
As of May 2021, 39 states in the United States of America have adopted ethics rules to explicitly include technology competence in a lawyer’s overall duty to provide competent representation. But the concept of a baseline quality of work, specific technology tools to use, and how long it should take to complete a task competently remains largely unspecified in the United States or elsewhere.
We created this working group to uncover and address these unstated and unspecified expectations. The working paper and corresponding checklists are our first deliverables. With them, we hope to establish a baseline understanding for the document-creation work valued in the legal ecosystem, define parameters for the work, and set expectations for quality, effort, and result.